Help Desk Contacts (Computer Services)
Location: Room S346, 3rd Floor, Shuniah Building, across from the elevator
Mission Statement: To support the information and educational technology needs of the staff, faculty and students of Confederation College.
| Who to Contact for... |
Person |
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| Audio Video Set-ups / Bookings | AV Technicians | [email protected] | |
| General computer/IT infrastructure related questions or problems | Computer Services Help Desk (Live Line) | 475-6488 | [email protected] |
| Customer service issues | Lee Johnson (Manager, IT Customer Services Dept.) | 473-3872 | [email protected] |
Link to Help Desk Tickets ... (??? BROKEN LINK)
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- Administrative Systems
- Alternative Email Addresses for College Staff
- Anti Virus Information
- Archiving E-mail
- Central Authentication Service
- College Account Life Cycle
- Computer Desktop Repair
- Computer Labs
- Disposal of Computer Equipment
- Distribution Lists
- E-mail Management - Tips & Tricks
- Employee Directory
- File Storage and Management
- Financial Information Systems - Banner, Millennium
- Hardware Repair (IT)
- Help Desk
- Institutional Reporting
- LAN Services
- Learning Management System - Blackboard
- Microsoft Office
- Network Services
- Network Support
- Online Surveys
- Passwords
- Residence Network Services
- Software Distribution (Imaging)
- Spam Information
- Student Information Systems - Banner, Millennium
- Teaching Classrooms (E-Classrooms)
- Telecommunication Services
- Videoconferencing Technology & Services
- Virtual Private Network (VPN)
- Virus Protection for Students & Employees
- Wireless Network Access
- myCampus Portal
- Banner 9 - Employee Dashboard
- Malwarebytes Software Available for College Employees & Students at Home
- Remote Assistance
- Smart Phones / Cell Phone Services
- To Student IT site
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