Telecommunication Services (Computer Services)

Description:

For repair, moves, rearrangements, removals or installations, please call the Computer Services Help Desk at 475-6488 (ext. 6488), or email your request to [email protected]

Call Procedures:

Collect, Person-To-Person, Credit Card Calls, Etc.:

Dial 9-0-Area Code, Number, Authorization Code (Operator will intercept).

If all outgoing lines are busy:

  • Fast busy is heard.

  • Activate "Ring Again" Feature.

  • Queuing is applied against busy lines.

  • When a line is free, ring again signal is heard.

  • Pick up handset.

  • Call is processed automatically.

If the number dialed is busy:

  • Normal busy is heard

  • User must re-dial.

Local Call:

Dial 7-digit number.

Long Distance Call:

  • Dial 9-1 & Area Code & 7-digit number.


Phone Set Feature:

Confederation College Phone Set Features

Telephone Directory:

Confederation College uses the Banner ERP system to provide telephone directory services. You can access the service here: Confederation College Employee Directory ...

Who is it for:

All Students and employees

How do I use it:

All you have to do is find a phone and pick it up. There are Courtesy phones near the entrances in most College buildings. There are also security phones located in all the hallways at the College. These phones can be used to contact Security or other resources programmed on the phone speed dial buttons. All College classrooms have a telephone located at the front of the room on the Computer podium.