Office Administration - General

Start Dates & Ontario Colleges Program Codes: 
Fall, Winter & Spring Starts (September, January & May) Full-Time & Part-Time, Online: 0233

CIP Code: 52.0408

Apply today at: ontariocolleges.ca

As an office administration professional you will provide the support necessary to maintain a well-organized business. If you possess good organizational skills, an interest in computers and the ability to learn new procedures quickly, a career in office administration may be a perfect fit for you. With today’s changing and diverse workplace, office assistants need excellent communication, human relations and technology skills.

The Office Administration - General program is designed to teach you practical and transferable skills, as well as the attitudes and knowledge to succeed in a variety of office settings. You will learn business applications in keyboarding, bookkeeping and communications, as well as hands-on training using current word processing, spreadsheet, presentation, database and desktop publishing software. You are encouraged to develop essential problem solving, teamwork, decision making and interpersonal skills.

The Office Administration - General program prepares you for an entry-level office job.

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

1. conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
2. schedule and coordinate tasks, within specific deadlines and according to set priorities.
3. receive, process and distribute communications in the workplace to assist the flow of information.
4. operate and provide support related to the use of office equipment and technologies.
5. locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations.
6. record basic financial information using established document formats, procedures and accounting software.
7. produce routine business documents using available technologies and established standards and formats.
8. use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.
9. compile resources as well as services to prepare summary reports.
10. select and use information technologies to support communication with internal and external stakeholders.
11. assist in the organization and coordination of meetings and travel arrangements.

As a graduate of the Office Administration - General program, you will be qualified for entry-level jobs as Office Assistants, Administrative Assistants, clerical support staff, data entry operators, File Clerks, Receptionists or microcomputer operators in private enterprises, educational institutions, government agencies, medical facilities, insurance companies, law firms, financial institutions or accounting firms.

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