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Guiding Principles
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Printing Services (Computer Services)
Service Description All College users (staff and students) have access to printing services. Almost all College workgroup printers are laser printers...
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Pay-for-Print Service (Computer Services)
Service Description Confederation College uses a pay for print system for all student (academic) printing. In this system, students are charged for...
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Microsoft Office (Computer Services)
Service Description The Microsoft Office suite of applications is the standard office productivity software used and supported at Confederation...
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Videoconferencing Technology & Services (IT)
Service Description Videoconference technology allows two or more remote sites/locations to communicate with full video, audio, and content (i.e...
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Hardware Repair (IT)
Service Description IT hardware repair/support for the College is provided through the Computer Services Help Desk. Supported IT hardware items...
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Computer Desktop Repair (Computer Services)
Service Description College employees or students who encounter software or hardware problems with a College-owned computing devices (includes...
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Ordering a PC Computer (Computer Services)
Service Description All PC computer (desktop, laptop, and tablet) hardware to be used at the College must be purchased through the Computer Services...
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Remote Assistance
Service Description Remote assistance is a service offered by the Computer Services Help Desk that allows a technician to remotely connect to a users’...
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Preferred PC Computer Vendor (Computer Services)
Service Description Confederation College has two preferred PC vendors selected for supplying and supporting the majority of its PC (desktops, laptops...